One Yoga & Wellness Cancellation Policy

Below listed is the One Yoga & Wellness cancellation policies for when you book yoga classes, yoga courses, private sessions, workshops and retreats.

Cancellation of a Yoga Class

 

We understand that plans change and you may need to cancel a yoga class. This is no problem at all and we ask for 6 HOURS minimum notice period should you need to do this. You can cancel yourself online through the booking software.  In this situation your class credit will be put back onto your account. If you paid by card for a single session then the class will go onto your account as a class credit.  Should you prefer a refund back onto your card then this is no problem, please email your request to georgie@oneyogawellness.com

If less than 6 hours notice is given then we will still charge you for the class even if there are still spaces available in that class. If you have a card stored on your account, a charge will be taken from your card. If no card is registered to your account then we will contact you to ask for payment. If you have class credits allocated to your account then a class credit will be deducted. Should you not be able to cancel yourself off for whatever reason, please ring 07512501688 with more than 6 hours notice to make Georgie aware that you are unable to attend. If there is no answer, please leave a voicemail and this will be accepted as notification of your cancellation. An email is also a suitable form of communication to cancel a class. Please email georgie@oneyogawellness.com if this is your preferred method of communication. Social Media (Facebook, Instagram, Twitter etc) is not accepted as a suitable form of communication to cancel a class.

Cancellation of a Course, Workshop and/or Masterclass

 

The rules are very similar to above however the cancellation period is different. For courses or workshops held by Georgie,  we ask for 3 DAYS (72 HOURS) minimum notice period should you need to cancel. The 72 hours will be calculated using the scheduled start time of the workshop to work back from. You can cancel yourself online through the booking software on our website however an automatic refund is not processed. Please email georgie@oneyogawellness.com to request a refund.

If less than 72 hours notice is given then you will still be charged for the course, workshop or masterclass even if there are still spaces available. Should you not be able to cancel yourself off for whatever reason, please ring 07512501688 with more than 72 hours notice to make us aware that you are unable to attend. If we do not answer then please leave a voicemail and we will accept this as notification of your cancellation. An email is also a suitable form of communication to cancel a class. Please email georgie@oneyogawellness.com if this is your preferred method of communication. Social Media (Facebook, Instagram, Twitter etc) is not accepted as a suitable form of communication to cancel a class.

Cancellation of a Private Session

 

Please note that each Private Session is run uniquely, therefore there are different cancellation policies in place and will be discussed upon booking.  

Cancellation of a Retreat

Please note that each retreat we run is unique and as such will have different cancellation policies. We will make these clear on the descriptions of the retreats before you make a purchase. Should you have any doubt what the cancellation policy is then please do get in touch with us before purchasing by emailing georgie@oneyogawellness.com.

Cancellation of a Class, Course or Retreat by One Yoga & Wellness

 

On occasion there is the necessity to cancel a class, course, private lesson, workshop or retreat. This could be caused through a number of unavoidable circumstances such as teacher ill health, adverse weather conditions. Should we ever cancel on you, we will refund you in full to the value of what you paid for the class, course, private lesson, workshop or retreat.

 

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